Every morning, the whole group on one page.
Our reps and technicians log what happens in the field. By 6am you and Nick get one report that tells you the truth — the story and the numbers, reconciled.
The field logs itself
Every rep, technician and trade-counter person captures each customer call on their phone — their own private link, their branch's own branding. Takes seconds; they can even just talk into it.
Claude reads it overnight
The day's logs become clear insight — and Claude cross-checks what the reps say against what the ELCB numbers show. Where the story and the figures disagree, that becomes the headline.
Each manager gets their pack
Ockert, Charles, Franscious and the tech lead each receive their team's summary — flagged accounts, competitor moves, who to visit — and plan the week's calls from it.
Dean adds his read
Dean reviews the analysed Balco & ABS packs and adds his own comments before it comes up to ownership.
The Owner's Wrap reaches you
One clean PDF — everything reconciled and flagged — lands on your and Nick's WhatsApp at 6am, every day.
One report replaces the old pile of scattered daily & weekly reports.
One report, not ten
The whole group in a single morning wrap — no chasing spreadsheets or forwarded emails.
Early warning
At-risk accounts and competitor moves float to the top before they cost us a customer.
The truth, checked
If a rep says "all good" but the account's spend is sliding, you'll see it — the numbers keep the story honest.
Run it from anywhere
Eyes on the entire group without being on the floor — the business runs on report, not presence.
Rep & technician reports
Field logging goes live first. A sample report is already built for you to see the format.
Counter + the number-check
Trade-counter logging, then the ELCB & paint-usage figures wired in for the reconciliation.
The full Owner's Wrap
Dean's review layer and the 6am group wrap to you & Nick. Nothing changes for you but a better report.
Order capture & sign-off
Reps take the order on the spot — the shop's authoriser signs on-screen, tagged with an official order number. A signed record, instantly.
Daily budget tracker
Each rep sees at a glance whether they're short or over target for the day and month — motivation without a manager having to ask.
Numbers reconciliation
ELCB day-ends, month-ends and paint-usage cross-checked against what the reps report — the story kept honest by the figures.
Built for the family — so the business runs on trust and information, not on being there.